ServeManager is a SaaS (software as a service) product designed to provide process servers everything they need to run their business, yet offers a multitude of benefits for their clients too.
Accountability & Compliance, Collaboration, Speed and Efficiency, Official Affidavits, Security, Law is Adopting the Cloud,
Secure Document Trading, Inc. (SDT) is
proud to partner with the National Association of Professional Process Servers to bring NAPPS members an efficient, safe, and secure way to forward documents and data electronically between senders and servers. This Secure Document Trading Service (SDTS) is designed to let
Senders, whether they be Attorneys, NAPPS or non-NAPPS process servers, or others to send documents and data to a NAPPS process server without requiring email or other unsecured transport methods of Data and Documents are encrypted using SSL at each point of transfer.
No need to mail checks any longer.
The customer will receive an invoice via email where there will be a link to pay online. It is a simple process use the secure “Pay Now” button to send over your payment. It accepts all credit cards, debit cards, and bank payments so you can pay you online instantly. Feel confident knowing your customer data are protected by the highest level of certified bank-grade security practices. Faster payments mean better cash flow. Customers can use bank payments (ACH), as well to make payments. As soon as the payment is received we will email you a receipt.
Here at ServeManager, our team's primary goal has always been to give process servers the tools they need to grow their business, work more efficiently, and stay relevant in the industry.
ServeManager's electronic service of process solution was built for process servers to provide a digital paper trail that email cannot.
ServeManager's electronic service of process features allows you to send notification of service documents, see when the notification is viewed, when physical service is waived, and when service documents are downloaded from within ServeManager.
With the recent issues surrounding the COVID-19 pandemic, we've seen an increase in utilization of electronic means to transfer documents from one party to the other. Government entities, records facilities, businesses, and even private party defendants want to avoid in-person contact and are opting to have their documents delivered electronically.
Our eService feature maintains the process server as an independent third party to perfect service of process. We are living in unprecedented times; and as the pandemic continues, rules and legislation will change. Rather than these rules being imposed on our industry, we want to deliver the solution that supports business continuity for the legal system and legal support providers.
With this tool at the disposal of our users, we feel that process servers stand to gain more work and expand their services by being able to offer a "better than email" alternative for eService.
Before we developed this feature, parties of a court case would agree to email documents. From here, the document(s) would be attached to the email and sent off into cyberspace. The main problem with this method is the lack of an audit trail.
Typically, you have no idea when or if they opened the email, if they downloaded the attachment, no guarantee that it’s the actual recipient receiving the papers, and basically no accountability except the trust that their email provider won’t send it to their spam folder. This process, if left unchecked, could lead to more servers being cut out of the workflow. It can also lead to cases being stuck in limbo if the recipient can claim they have no proof of receiving the documents to their email. With ServeManager’s eService features, you can guarantee to your clients that you have an electronic document transfer solution that is secure, trustworthy, and significantly more transparent and reliable than email.
Here’s how it works:
After creating a job, you will see a new section in between Service Attempts and Notes called eService. Press the New eService button and you will be brought to a new screen.
The new eService page allows you to send a private tokenized link to the recipient’s email address along with a custom message. This secure email will prompt them to click the link which will bring them to a ServeManager portal where they can download the documents to be served. The recipient will have to digitally sign their name and waive their right to physical service before they can download the documents.
Sign up to hear from us about specials, sales, and events.
We offer many services and can assist in making the right choices and to be informed what options you have.
Service of Process, Skip tracing; Investigative Associate, Surveillance, Interviews, Court research & filings, document retrievel, Follow ups-on specialty cases, and Small Claims.
Covert and discrete Process Server, digital record of service with GPS, in San Gabriel Valley, and Orange County, and other cities and counties, Spanish-Speaking, specialists in the hard to serve cases where the defendant is evading service or difficult to locate.
136 N. Grand Avenue, Suite 115, West Covina, CA 91791, US
07:00 am – 10:00 pm
Effective Date: 05/01/2019
This privacy notice discloses the privacy practices for www.myinvestigativeservices.com This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
· What information we collect;
· With whom it is shared;
· How it can be corrected;
· How it is secured;
· How policy changes will be communicated; and
· How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
· See what data we have about you, if any.
· Change/correct any data we have about you.
· Have us delete any data we have about you.
· Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Notification of Changes
Whenever material changes are made to the privacy notice specify how you will notify consumers.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We never share your information or data with anyone for any reason.